All orders are dispatched Monday to Friday during normal business hours. Please note any orders placed on a Public Holiday will be send out within the next two business days.
The exception to this is Christmas time. We fit in around our suppliers and our couriers and there can be further delays around the festive season. Please note that any orders place between 24th December 2015 and the 3rd of January 2016 will be sent out during the week commencing 4th January 2016.
Our products are generally sent directly to you from our warehouse facility. Occasionally, if a product can reach you faster, we will ask a supplier to send direct to you. We use a signature required courier service for all orders throughout New Zealand. All parcels will require a signature on delivery for security and peace of mind of both ourselves and our customers. If nobody is able to sign for your parcel then a courier will leave a card and your The Kitchen Hub parcel will be available for collection from the couriers office or depot.
Your shipping cost will be calculated at the checkout. We aim to dispatch all orders (with the exception of custom orders) within 1 business day. Courier delivery is generally 1-2 business days.
Thanks for your interest, but unfortunately we don't currently offer international shipping.